Shipping policy
Welcome to TheZart. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Time
Estimated delivery times may vary depending on your location:
- India: 5–10 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, customs processing, or high order volumes.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping promotions from time to time.
Order Tracking
After your order is dispatched, tracking information will be sent to your registered email address so you can monitor your shipment status.
Delayed or Lost Packages
If your package is delayed beyond the estimated timeframe, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before placing an order. TheZart is not responsible for orders shipped to incorrectly provided addresses.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can assist you promptly.
International Customs & Duties
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Contact Us
For shipping-related questions or support, contact us at:
Email: thezartshop@gmail.com